Knowledge Database Software

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security.

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CryptoNote is a secure RTF & HTML notes keeper, personal information database, journal/diary, file encryptor and email encryption utility. CryptoNote files are always compressed and optionally encrypted using the strongest encryption standard (AES). Send encrypted email messages easily at the click of a button. Clip and save webpage articles and graphics using copy/paste with this WYSIWYG HTML notes keeper..

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SumInfos SummaryInformation is a console utility allowing to collect via command line the summary information embedded with all Windows 2000 files and the collection of Microsoft Office documents properties and Macintosh comments or Word, Excel and other files. SumInfos writes collected information on a text file. Author, Comments, Keywords.. so that you can paste as a file index or get this set of metadata easily processed by other tools.

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Based on the Microsoft .NET Framework, versaSRS provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS combines a browser-based interface with a database back-end.

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Make crossword and other word puzzles using your own words and clues. Print your puzzles in a wide range of formats including Standard, Clue-In-Puzzle, Fill-In, Tangled, Fractured, CodeWord and French style, or export them to the Clipboard and then paste into your Desk Top Publishing application. A set of seven free Java Applets is available for interactive publication of your puzzles on the web. Also makes WordSearch and Acrostic puzzles.

Turn your monitor into the fireplace! The HellFire Screensaver puts on an impressive show of smoothly animated, photorealistic fire effects overlaid on a dimmed-out version of your desktop. You'll see burning flames, heat distortion, fireworks, and sparkles. High-quality stereo sound effects add to the realism.

Play backgammon game with your friends from all over the world. This game version has new 3D boards, many playing options and an intuitive interface. It allows you to play on the Internet with a direct IP connection or using an instant messenger client. You can invite your opponents to play rated or unrated games, having the doubling rules enabled or not, also you can chat with players during games.

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html.

ASP/Image2WBMP is a server side COM component that allows web developers to convert images to "wireless bitmaps" wbmp format (WBMP is a graphics format used in WML - WAP). Allows you to convert many image file types to WBMP including: bmp, jpg, gif, png, wmf, emf, tga, tiff, pcx, png, etc.

MetaProducts TBookmarks is a Delphi 2 - 7, 2005-2007 component that helps you to display MS Internet Explorer Favorites (4.0 - 7.0,) Opera Hotlists (3.0 - 9.0) and Netscape, FireFox 1.x- 3.0, Mozilla Bookmarks (2.0 - 9.0) in a menu. Simply drop the TBookmarks component on the form and assign its Menu property and OnURL event. Set Enabled to True to collect all bookmark information in the specified TMenuItem.

TrackerV3 is an Advanced File System Explorer targeting everybody who is looking for a real alternative to the Windows Explorer. Features tabbed browsing, best file find you can get, reporting features, and instant preview of font, icon, image, audio, video files, hex view, binary string search, browse-history, go-to, copy-to & move-to favorites, logged backup, time-stamping, copy directory tree, and much more. Requires GDI+ for OS older than XP.